This Privacy Policy explains how the Online Exam organization (“Online-Exams.org,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, create an account, use our online examination platform, contact us, or otherwise use our services.
Scope of this Privacy Policy
This Privacy Policy applies to personal information collected through Online-Exams.org, including our website, examination platform, applications, communications, and related services.
Online-Exams.org enables educators, schools, universities, training providers, and other organizations to create, deliver, grade, and review online examinations.
When you use Online-Exams.org through a school, university, educator, training provider, or other organization, that organization may control the personal information it provides to us or that we process on its behalf. In that situation, the organization’s own privacy notices and instructions may also apply.
Students should normally direct questions about their examination records, grades, results, or account information to their school, educator, or organization first.
Who is responsible for your personal information
For website visitors, educators, customers, account holders, and people who contact us, the Online Exam organization generally determines how personal information is processed.
For student information submitted to Online-Exams.org by a school, university, educator, training provider, or other organization, we generally process that information on the organization’s instructions. The organization may be responsible for determining the purposes of processing, providing required notices, obtaining permissions or consents, and responding to student or parent requests.
Our role may differ depending on the service used, the customer agreement, and applicable law.
Personal information we collect
The information we collect depends on how you use Online-Exams.org.
Account information
When you create or use an account, we may collect your:
- name;
- email address;
- username or account identifier;
- password and authentication information;
- role, such as educator, administrator, or student;
- school, university, course, class, or organization;
- account preferences and settings.
Educator and organization information
Educators and organizations may provide:
- examination questions and answer choices;
- answer keys, grading rules, and examination settings;
- course, class, and subject information;
- logos, branding, and other content;
- student rosters or identifiers;
- examination schedules and access settings;
- grades, statistics, reports, and feedback.
Student and examination information
When a student takes an examination, we may collect:
- the student’s name, identifier, or account information;
- answers, written responses, code submissions, and other examination content;
- scores, grades, feedback, and performance information;
- examination start, pause, and completion times;
- participation and submission status;
- course, class, and organization information;
- information required to provide examination access and security controls.
Technical and usage information
We may automatically collect:
- IP address;
- browser type and version;
- operating system and device type;
- language, time zone, and general region;
- referring and exit pages;
- dates and times of access;
- pages, examinations, and features used;
- error logs, diagnostic information, and performance data;
- cookies, local storage, and similar technical information.
Examination security and integrity information
Depending on the settings selected by the educator or organization, Online-Exams.org may collect security and integrity signals such as:
- login and authentication events;
- examination-session and access records;
- attempts to access restricted examination content;
- full-screen, focus, navigation, copy, paste, or similar browser events;
- device and browser compatibility information;
- flags generated by security or integrity tools;
- records of technical interruptions or unusual activity.
Online-Exams.org does not collect webcam recordings, microphone recordings, facial-recognition data, biometric identifiers, or precise location data as part of standard examination use. If a future feature requires any of these types of information, we will provide appropriate notice before collection.
Payment information
When you purchase a subscription or other paid service, we may collect billing contact information, subscription details, transaction records, and limited payment information.
Payment card information is processed by Stripe. Stripe may collect and process payment information on our behalf under its own privacy practices. Online-Exams.org does not store complete payment-card numbers.
Communications and support information
When you contact us, we may collect your name, contact details, message, attachments, and any other information you choose to provide through the Contact Us form or other communication channels.
Information from other sources
We may receive information from schools, universities, educators, administrators, identity providers, payment providers, authentication services, and other authorized users of Online-Exams.org.
Please do not submit unnecessary sensitive personal information through examination responses, support requests, or other parts of the platform.
How we use personal information
We use personal information to:
- provide, operate, maintain, and secure Online-Exams.org;
- create and administer accounts;
- authenticate users and control examination access;
- deliver examinations and manage examination sessions;
- process answers and provide automatic grading where enabled;
- generate grades, statistics, reports, and performance insights;
- support academic integrity and investigate technical or security events;
- provide customer support and respond to questions;
- send service-related notices, including security, billing, policy, and availability notices;
- process subscriptions and payments through Stripe;
- monitor performance and troubleshoot errors;
- improve and develop our products and services;
- create aggregated or de-identified information that cannot reasonably identify an individual;
- detect and prevent fraud, misuse, unauthorized access, and violations of our agreements;
- comply with legal obligations and respond to lawful requests;
- establish, exercise, or defend legal claims; and
- protect the rights, property, safety, and security of Online-Exams.org, our users, and others.
We do not sell student examination data or use student answers, grades, or examination records for targeted advertising.
We may send marketing communications to educators, customers, and other adults where permitted by law. You may opt out of marketing communications at any time. Essential service-related communications will continue where necessary.
Legal grounds for processing
Where applicable law requires a legal basis, we process personal information on one or more of the following grounds:
- Performance of a contract, including providing Online-Exams.org, managing accounts, processing subscriptions, and fulfilling our agreements.
- Legitimate interests, including securing, operating, supporting, maintaining, and improving the platform, communicating with users, and protecting our business.
- Consent, where we request consent for a specific processing activity.
- Legal obligations, including compliance with applicable laws, regulations, legal process, and lawful requests.
- Other legally permitted grounds, including educational or public-interest purposes where applicable.
Where a school or other organization controls student information, that organization is generally responsible for determining the appropriate legal basis and providing required notices.
Automatic grading and examination integrity
Online-Exams.org may use automated processes to grade objective answers, evaluate code or other submissions where enabled, calculate scores, generate statistics, and identify technical or security events.
Automated results and integrity signals may be made available to the educator, school, university, or organization administering the examination.
The educator, school, university, or organization remains responsible for reviewing results and deciding what academic or administrative action, if any, should be taken. If you believe that an automated grade or integrity signal is inaccurate, contact the educator or organization administering the examination.
International data transfers
The Online Exam organization and our service providers may process personal information in countries other than the country where you live.
Where required by applicable law, we use appropriate safeguards for international transfers, such as an adequacy decision, standard contractual clauses, the UK International Data Transfer Addendum, or another legally recognized transfer mechanism.
Customers may obtain additional information about data-processing arrangements through their customer agreement.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Student examination data is generally retained according to the instructions of the school, university, educator, training provider, or other organization that provided it, and according to the applicable customer agreement.
We may retain account and transaction information for as long as necessary to provide the service, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect Online-Exams.org.
When personal information is no longer required, we will delete it, anonymize it, or securely isolate it until deletion is possible. Backup systems may retain residual copies for a limited period while they are securely maintained and overwritten according to our backup procedures.
Data security
We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, and destruction.
These measures may include:
- encryption in transit;
- access controls and authentication;
- least-privilege access;
- security monitoring and logging;
- backups and recovery procedures;
- confidentiality obligations for personnel and service providers; and
- incident-response procedures.
No method of transmission or storage is completely secure. You are responsible for protecting your account credentials, using an appropriate device and browser, and notifying us or your organization if you suspect unauthorized access.
If a security incident affects personal information, we will provide notices as required by applicable law and contractual obligations.
Student and children’s privacy
Students of different ages may use Online-Exams.org when invited or directed by a school, university, educator, training provider, or other organization.
We do not knowingly use children’s personal information for targeted advertising. We process student information to provide the educational and examination services requested by the organization administering the examination.
Where children use Online-Exams.org through an educational institution, the institution is generally responsible for providing required notices and obtaining parental or other permissions where required. Where applicable law requires the Online Exam organization to obtain consent directly, we will do so before collecting or using the relevant information.
Parents or guardians who believe that a child has provided personal information to us outside an authorized educational use should contact us through the Contact Us form on the website. We will investigate and take appropriate action, which may include deleting the information where required.
Your privacy rights
Depending on where you live and how we process your information, you may have rights including:
- access to personal information we hold about you;
- correction of inaccurate or incomplete information;
- deletion of personal information;
- restriction of processing;
- objection to certain processing;
- withdrawal of consent where processing is based on consent;
- data portability where applicable; and
- information about automated decision-making and profiling where applicable.
To exercise a privacy right, submit a request through the Contact Us form on the Online-Exams.org website. Please describe your request clearly and provide enough information for us to identify the relevant account or interaction.
We may need to verify your identity before completing a request.
If your information was provided to us by a school, university, educator, training provider, or other organization, we may refer your request to that organization or require its instructions before taking action.
We will respond within the period required by applicable law. Some rights are subject to exceptions and limitations, including where information must be retained for legal, security, accounting, dispute-resolution, or educational-record purposes.
California and other United States privacy rights
If you are a resident of California or another U.S. state with applicable privacy rights, you may have the right to request access to, correction of, or deletion of personal information, and to opt out of certain sales, sharing, targeted advertising, or profiling activities.
The Online Exam organization does not sell personal information for monetary consideration and does not share student examination data for cross-context behavioral advertising.
Depending on applicable law, you may also have the right to:
- know the categories and specific pieces of personal information collected;
- know the categories of sources and purposes of collection;
- know the categories of third parties to whom information is disclosed;
- correct inaccurate personal information;
- delete personal information, subject to exceptions;
- limit the use or disclosure of sensitive personal information;
- opt out of targeted advertising or certain profiling; and
- receive equal service and pricing when exercising privacy rights.
To submit a request, use the Contact Us form on the Online-Exams.org website. We may verify your identity as permitted or required by law. We will not discriminate against you for exercising a privacy right.
If your information is processed on behalf of a school or other organization, that organization may be responsible for responding to your request.
Third-party websites and services
Online-Exams.org may contain links to third-party websites, applications, or services. We are not responsible for the privacy, security, or content practices of third parties.
Their own privacy policies apply when you leave Online-Exams.org or interact with a third-party service.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
If we make a material change to how we collect, use, or share personal information, we may provide additional notice through Online-Exams.org, by email, or by another legally appropriate method.
Contact us
If you have questions, comments, complaints, or privacy requests, please use the Contact Us form on the Online-Exams.org website.
We will review and respond to privacy inquiries within the period required by applicable law.